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Terms & Conditions

1. AGREEMENT TO TERMS

By accessing or using the Solara Contracting website (solaracontracting.com), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, customers, and others who access or use the site.


2. SERVICES OFFERED

Solara Contracting provides solar array installation, battery storage solutions, energy audits, system monitoring and maintenance, EV charger installation, and related services for residential and commercial properties. All services are subject to site evaluation, customer approval, and applicable permits. We reserve the right to refuse service to any customer at our sole discretion.


3. QUOTES & PRICING

All quotes provided by Solara Contracting are estimates based on the information available at the time of assessment. Final pricing may vary based on site conditions, system design changes, utility requirements, and material availability. Quotes are valid for 30 days from the date of issue unless otherwise stated. All prices are in US dollars and do not include applicable taxes or permit fees unless explicitly stated.


4. PAYMENT TERMS

Payment terms are outlined in your service agreement. The following general terms apply. A deposit may be required prior to the commencement of work. Payments are due as specified in your contract. Installment plans, loans, leases, and PPAs are subject to third-party approval. Late payments may be subject to interest charges or collection fees. Refunds are handled on a case-by-case basis and are subject to the terms of your service agreement.


5. PERMITS & APPROVALS

Solara Contracting manages local building permits, HOA approvals, utility interconnection applications, and incentive paperwork on your behalf. However, final approval from municipalities, HOAs, and utility companies is outside our control. We will make reasonable efforts to secure all necessary approvals but cannot be held responsible for delays caused by third-party entities.


6. INSTALLATION & PROJECT TIMELINES

Installation timelines provided are estimates based on typical project durations. Actual timelines may vary due to weather conditions, permitting delays, site conditions, utility scheduling, or unforeseen circumstances. We will communicate any significant delays and work diligently to complete your project as efficiently as possible.


7. WARRANTIES & GUARANTEES

Solara Contracting offers a 25-year manufacturer warranty on solar panels, a 10 to 15-year warranty on inverters and batteries depending on the manufacturer, and a 10-year workmanship warranty on installation labor. Warranties are subject to manufacturer terms and conditions. Damage caused by misuse, neglect, weather events, animals, or unauthorized modifications is not covered. To file a warranty claim, contact our support team at info@solaracontracting.com.


8. WEBSITE USE & INTELLECTUAL PROPERTY

All content on the Solara Contracting website—including text, images, graphics, logos, and videos—is the property of Solara Contracting and is protected by US copyright and trademark laws. You may not reproduce, distribute, modify, or republish any content without prior written consent. You may use the site for personal, non-commercial purposes only.


9. USER SUBMISSIONS

By submitting reviews, testimonials, comments, or other content to our website or social media channels, you grant Solara Contracting a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for marketing and promotional purposes. You represent that you have the right to submit such content and that it does not violate any third-party rights.


10. THIRD-PARTY LINKS

Our website may contain links to third-party websites, financing partners, or manufacturer pages. These links are provided for your convenience. Solara Contracting does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access them at your own risk.


11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Solara Contracting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability is limited to the amount paid by you for the specific service in question. This limitation applies to all claims, whether based on contract, tort, negligence, or otherwise.


12. DISCLAIMER OF WARRANTIES

Our website and services are provided on an “as is” and “as available” basis. While we strive for excellence, we make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of information on this site. We do not guarantee that our website will be error-free, secure, or continuously available.


13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Solara Contracting, its owners, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising out of your use of our website, violation of these terms, or infringement of any third-party rights.


14. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any legal action arising out of these terms shall be brought exclusively in the state or federal courts located in Connecticut.


15. DISPUTE RESOLUTION

Any dispute arising out of or related to these terms or our services shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in Connecticut, in accordance with the rules of the American Arbitration Association. Both parties waive the right to a trial by jury.


16. CHANGES TO TERMS

Solara Contracting reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to our website. Your continued use of the site or services constitutes acceptance of the updated terms.